Files
crewAI/docs/en/enterprise/guides/salesforce-trigger.mdx
Tony Kipkemboi 1a1bb0ca3d docs: Docs updates (#3459)
* docs(cli): document device-code login and config reset guidance; renumber sections

* docs(cli): fix duplicate numbering (renumber Login/API Keys/Configuration sections)

* docs: Fix webhook documentation to include meta dict in all webhook payloads

- Add note explaining that meta objects from kickoff requests are included in all webhook payloads
- Update webhook examples to show proper payload structure including meta field
- Fix webhook examples to match actual API implementation
- Apply changes to English, Korean, and Portuguese documentation

Resolves the documentation gap where meta dict passing to webhooks was not documented despite being implemented in the API.

* WIP: CrewAI docs theme, changelog, GEO, localization

* docs(cli): fix merge markers; ensure mode: "wide"; convert ASCII tables to Markdown (en/pt-BR/ko)

* docs: add group icons across locales; split Automation/Integrations; update tools overviews and links
2025-09-05 17:40:11 -04:00

45 lines
2.0 KiB
Plaintext

---
title: "Salesforce Trigger"
description: "Trigger CrewAI crews from Salesforce workflows for CRM automation"
icon: "salesforce"
mode: "wide"
---
CrewAI Enterprise can be triggered from Salesforce to automate customer relationship management workflows and enhance your sales operations.
## Overview
Salesforce is a leading customer relationship management (CRM) platform that helps businesses streamline their sales, service, and marketing operations. By setting up CrewAI triggers from Salesforce, you can:
- Automate lead scoring and qualification
- Generate personalized sales materials
- Enhance customer service with AI-powered responses
- Streamline data analysis and reporting
## Demo
<Frame>
<iframe width="100%" height="400" src="https://www.youtube.com/embed/oJunVqjjfu4" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>
</Frame>
## Getting Started
To set up Salesforce triggers:
1. **Contact Support**: Reach out to CrewAI Enterprise support for assistance with Salesforce trigger setup
2. **Review Requirements**: Ensure you have the necessary Salesforce permissions and API access
3. **Configure Connection**: Work with the support team to establish the connection between CrewAI and your Salesforce instance
4. **Test Triggers**: Verify the triggers work correctly with your specific use cases
## Use Cases
Common Salesforce + CrewAI trigger scenarios include:
- **Lead Processing**: Automatically analyze and score incoming leads
- **Proposal Generation**: Create customized proposals based on opportunity data
- **Customer Insights**: Generate analysis reports from customer interaction history
- **Follow-up Automation**: Create personalized follow-up messages and recommendations
## Next Steps
For detailed setup instructions and advanced configuration options, please contact CrewAI Enterprise support who can provide tailored guidance for your specific Salesforce environment and business needs.