---
title: "Outlook Trigger"
description: "Launch automations from Outlook emails and calendar updates"
icon: "microsoft"
mode: "wide"
---

## Overview

Automate responses when Outlook delivers a new message or when an event is removed from the calendar. Teams commonly route escalations, file tickets, or alert attendees of cancellations.

<Tip>
  Connect Outlook in **Tools & Integrations** and ensure the trigger is enabled for your deployment.
</Tip>

## Enabling the Outlook Trigger

1. Open your deployment in CrewAI AMP
2. Go to the **Triggers** tab
3. Locate **Outlook** and switch the toggle to enable

<Frame caption="Microsoft Outlook trigger connection">
  <img src="/images/enterprise/outlook-trigger.png" alt="Enable or disable triggers with toggle" />
</Frame>

## Example: Summarize a new email

```python
from outlook_message_crew import OutlookMessageTrigger

crew = OutlookMessageTrigger().crew()
crew.kickoff({
    "crewai_trigger_payload": outlook_payload,
})
```

The crew extracts sender details, subject, body preview, and attachments before generating a structured response.

## 로컬에서 테스트

CrewAI CLI를 사용하여 Outlook 트리거 통합을 로컬에서 테스트하세요:

```bash
# 사용 가능한 모든 트리거 보기
crewai triggers list

# 실제 payload로 Outlook 트리거 시뮬레이션
crewai triggers run microsoft_outlook/email_received
```

`crewai triggers run` 명령은 완전한 Outlook payload로 크루를 실행하여 배포 전에 파싱 로직을 테스트할 수 있게 해줍니다.

<Warning>
  개발 중에는 `crewai triggers run microsoft_outlook/email_received`를 사용하세요 (`crewai run`이 아님). 배포 후에는 크루가 자동으로 트리거 payload를 받습니다.
</Warning>

## Troubleshooting

- Verify the Outlook connector is still authorized; the subscription must be renewed periodically
- `crewai triggers run microsoft_outlook/email_received`로 로컬 테스트하여 정확한 payload 구조를 확인하세요
- If attachments are missing, confirm the webhook subscription includes the `includeResourceData` flag
- Review execution logs when events fail to match—cancellation payloads lack attendee lists by design and the crew should account for that
- 주의: 트리거 실행을 시뮬레이션하려면 `crewai triggers run`을 사용하세요 (`crewai run`이 아님)